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Employers usually need to pay at least 9.5% of an employee’s ordinary time earnings as super at least once a quarter. This is known as the Super Guarantee (SG).

QuickSuper* - the easy way to pay

QuickSuper offers a secure and SuperStream-compliant solution for your SG payments. The QuickSuper clearing house* allows you to pay all your employees' super to multiple funds with one easy transaction. It's quick to set up and is free for TWUSUPER-registered employers to use.

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Deadlines and late payments

Super should be paid by the quarterly due date to avoid a potential SG Charge (see below).

SG quarter SG due date
1 July – 30 September 28 October
1 October – 31 December 28 January
1 January – 31 March 28 April
1 April – 30 June 28 July
  • The SG Charge

    Super must be paid at least quarterly to avoid a potential SG Charge.

    As an employer, you may be liable if an employee dies or becomes disabled and the unpaid SG affects their insurance cover.

    The SG Charge may include:

    • the shortfall amount (the contributions not paid or paid late)
    • interest of 10% per annum
    • an administration fee.

    The SG Charge is based on the employee’s salary and wages, which may be greater than their OTE.

    Need help?

    If you’re late with a payment or need help managing payments, please call us on 1800 222 071 between 8am and 8pm (AEST/AEDT) weekdays.

Account Managers

Our Account Managers can help you set up payments and help your employees make the most of their super and prepare for retirement.

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Why choose us as your default Fund?

TWUSUPER is a MySuper-authorised Industry SuperFund which means we accept all employer SG contributions. Employers must ensure their default fund is a MySuper product.

Industry SuperFunds like TWUSUPER are run only to benefit your employees and do not charge joining or handling fees for your company's super payments. On average, TWUSUPER has consistently outperformed the average retail fund over the past 15 years for the Balanced (MySuper) investment choice**.

Providing choice to your employees

If you provide your employees with choice of fund, you have 28 days to give the Standard Choice Form to an eligible new employee. Your employee may provide their own Choice of fund form. Until you receive this completed form, you must pay your their super into your default fund. Once you receive the completed form you have two months to start paying super into their chosen fund. You must keep a copy of the form for five years.

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*The QuickSuper service is provided to you by Westpac Banking Corporation ABN 33 007 457 141 ("Westpac") at the request of TWU Nominees Pty Ltd, ABN 67 002 835 412, AFSL No 239163 as Trustee for TWUSUPER ABN, 77 343 563 307 L0000246, Westpac terms and conditions apply to the QuickSuper service which you will be asked to accept. General advice on this website has been prepared without taking into account your objectives, financial situation or needs. Before acting on the advice, consider its appropriateness. You should also consider Westpac's Product Disclosure Statement (PDS). The PDS is relevant when deciding whether to acquire or hold a product.

QuickSuper is a financial product operated by Westpac Banking Corporation ABN 33 007 457 141, AFSL 233714.

The trustee is not responsible for and does not accept liability for the products and services of QuickSuper. You should use your own judgement before deciding to use QuickSuper.

The QuickSuper service and other products offered on this website are intended for use in Australia only. The products and services offered on this website are not available to individuals located in the European Economic Area.

**Disclaimer: Past performance is not a reliable indicator of future performance and should never be the sole factor considered when selecting a fund. Comparisons modelled by SuperRatings, commissioned by TWUSUPER and shows average differences in net benefit of TWUSUPER's balanced investment option and the main balanced options of retail funds tracked by SuperRatings, with a 3 (144 funds), 10 (73 funds) and 15 (45 funds) year performance history, taking into account historical earnings and fees – excluding contribution, entry, exit and additional adviser fees. Outcomes vary between individual funds. Modelling as at 30 June 2018. See Assumptions for more details about modelling calculations and assumptions. Consider your personal financial situation, needs and objectives, which are not taken into account in this information, and the TWUSUPER Product Disclosure Statement (PDS) available at before making an investment decision. TWU Nominees Pty Ltd, ABN 67 002 835 412, Australian Financial Services Licence 239163 ('TWUSUPER') as trustee of the TWU Superannuation Fund (ABN 77 343 563 307).


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