View Insurance Guide

As a TWUSUPER member you receive flexible, affordable insurance cover to help protect you and your family in the event of your death or if you're unable to work due to serious illness or injury.

Fees (in the form of premiums) for this cover are deducted monthly from your super account.

You can manage your insurance by logging in to Member Online.

Insurance types

We offer Death, Total and Permanent Disablement (TPD) and Income Protection cover. Death cover is sometimes called life insurance.

Basic cover

Members aged 18 and over are eligible for default Death and Total and Permanent Disablement cover once they receive a Super Guarantee (SG) contribution on their behalf and their account balance reaches at least $500. This is known as basic cover and consists of two units of Death cover up to age 70 and two units of TPD cover up to age 65. Conditions apply.

If you're not eligible (or not yet eligible) for automatic cover, you can apply for the cover you need. 

Other insurance options

Aside from basic cover, members can apply for:

  • income protection
  • transfer of cover from another fund or life policy
  • lifetime event cover
  • fixed voluntary Death or Death and TPD cover, and
  • extra units of insurance.

Special insurance offers

New members who are eligible for basic cover can apply for an extra unit of death or TPD cover within 120 days of your Insurance Welcome/Commencement Letter, without the need for medical evidence. Within the same 120 days, Group 2 and 3 members can apply for income protection cover through a short-form application process.

Find out more

Cover and costs

Because of our size, we've negotiated competitive insurance fees (premiums) for members that are generally cheaper than what you would pay as an individual. Premiums are paid directly from your super account, so you get cover without feeling the impact on your take-home pay.

Find out more

Review your insurance

It's a good idea to review your cover from time to time. Check that you’re in the right insurance group, and that you have enough cover and have nominated who you would want to receive your death benefit.

Review insurance

Make a claim

To make a claim, call us on 1800 222 071 between 8am and 8pm (AEST/AEDT). We'll answer your questions and help you with the paperwork.

Make a claim

Voluntary Code of Practice

The Insurance in Superannuation Voluntary Code of Practice (‘the Code’) is the superannuation industry's commitment to high standards when providing insurance to super fund members.

TWUSUPER supports the objectives and key principles of the Code.

Find out more

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