Reading time: You can call us on 1800 222 071 from 8am to 8pm (AEST/AEDT) weekdays to discuss your insurance. To see your cover, or apply to change your cover, login to Member Online.
Calculate your insurance needs
You can calculate what your insurance fees could cost with the Insurance cover and cost calculator.
For more information about changing cover, call us on 1800 222 071 between 8am and 8pm (AEST/AEDT) weekdays. We can tell you your basic insurance cover (if eligible) and what it costs, and let you know what your insurance fees would be if you changed your cover. Insurance premium tables are also available in our Insurance Guide.
Apply for additional insurance or reduce your cover
If you're a new TWUSUPER member, you can also apply through Member Online for an additional unit of Death and TPD cover without providing evidence of health. You need to apply within 60 days of the date of your Insurance Welcome Letter.
If you're a Group 2 or 3 member, you can apply through Member Online for income protection cover within 120 days of the date of your Insurance Welcome Letter, with a quicker and simpler application process than would otherwise apply.
Death and TPD cover
You can apply for any extra Death and TPD cover at any time through Member Online.
Income protection cover
You can apply for income protection cover through Member Online.
Fixed cover
Fixed cover lets you keep the dollar amount of your basic insurance cover the same over time so it doesn't decrease with your age. To apply for fixed cover or revert back to basic cover, call us on 1800 222 071 from 8am to 8pm (AEST/AEDT) weekdays.
Have insurance elsewhere?
If you have insurance with another super fund or life insurer, you can apply to transfer that cover to your TWUSUPER account. The type of cover you are transferring must be the same as the type of cover you are applying for with TWUSUPER.
Once the transfer is completed, you could choose to consolidate your account balances.
Lifetime event insurance cover
Lifetime event insurance cover provides extra Death and TPD and/or income protection cover for specific life events. You don't need to provide any medical and lifestyle evidence to qualify for lifetime event cover.
Cancel cover
You can reduce or cancel cover at any time, but if you reapply for cover later you'll need to provide medical and lifestyle evidence. You can reduce or cancel cover by calling 1800 222 071 from 8am to 8pm (AEST/AEDT) weekdays.