Governance and transparency



At TWUSUPER we are committed to good governance and transparency. Our policies, processes and procedures reflect this commitment.
Our website contains the information you're entitled to under the transparency section of the Superannuation Industry (Supervision) Act 1993 (section 29QB).
Find key documents, financial statements, significant event notices and annual reports.
- Annual reports
- Board attendance
- Directors' Code of Conduct
- Disclosure documents
- Financial statements
- Member Outcomes Assessment
- Key documents
- Privacy Policy
- Significant events
- Whistleblower disclosure process
- Whistleblower Policy
Can't find what you’re looking for?
Call us on 1800 222 071 between 8am and 8pm (AEST/AEDT) weekdays.
Annual reports
We issue an annual report each year, detailing the latest information about the Fund.
Board attendance
See details of the board meetings attended by TWUSUPER Directors in the last 7 years.
Directors' Code of Conduct
The Directors' Code of Conduct is sets out the expected standard of conduct for Directors of TWUSUPER.
Disclosure documents
- Board Attendance Records
- Climate Change Position Statement
- Conflicts Management Policy
- Dangerous Occupation Election Notice
- Directors' Code of Conduct
- Director Qualifications and Experience
- Director Remuneration
- Employee Code of Conduct
- Executive Qualifications and Experience
- Executive Remuneration
- Financial Services Guide
- Product Disclosure Statement – Pension
- Product Disclosure Statement – Super
- Relevant Duties Register
- Relevant Interests Register
- Responsible Investment Policy
- Stewardship Statement
- Trust Deed
- Trustee Company Constitution
- Voting Disclosure
- Vulnerable Persons Policy
Financial statements
Financial Statements for the last financial year for TWU Nominees Pty Ltd (the Trustee company), comprise:
- Directors' Report
- Statement of Financial Position
- Statement of Comprehensive Income
- Statement of Changes in Equity
- Cash Flow Statement
- Notes to the Financial Statements
- Directors' Declaration
- Independent auditors report
Financial Statements for the last financial year for TWU Superannuation Fund (established by a Trust Deed dated 4 October 1984), comprise:
- Statement of Financial Position
- Income Statement
- Statement of Changes in Member Benefits
- Statement of Changes in Reserves
- Statement of Cash Flows
- Trustee Statement
- Independent Auditor’s Report.
Fund Financial Statements 2023/24
Key documents
Read key documents relating to the governance of TWUSUPER including our Trust Deed, Trustee Company Constitution and Conflicts Management Policy.
Privacy Policy
We collect your personal information so we can:
- process your application and requests
- communicate with you in relation to your account
- administer your account and provide you with benefit options
- pay your benefits
- conduct research about how to improve our services and products.
Significant events
When there are material changes or significant events relating to your membership or entitlements with TWUSUPER, we will notify you via a Significant Event Notice (SEN).
See the SENs issued in the last two years.
Whistleblower Policy and Disclosure Process
TWUSUPER has a Whistleblower Policy, under which eligible persons can make protected disclosures to the Fund about suspected misconduct or an improper state of affairs.