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Our fees

Our fees are used to cover the costs of running TWUSUPER – not to make profits for shareholders. There are no hidden fees or charges and we don’t pay commissions to financial advisers.

  • Fees and costs to your account

    The table shows fees and other costs you may be charged from 27 October 2018. These may be deducted from your super, from the returns on your investments or from the assets of the Fund as a whole.

    Taxes and insurance costs are set out in How Super Works and the Insurance Guide.

    Management costs

    Type of fee Amount When and how paid
    Investment fee Cash Plus:
    Balanced (MySuper):
    Performance related fees: 0.00%
    Equity Plus:
    Performance related fees: 0.00%
    Not deducted from your account. Deducted from total Fund assets before unit prices are determined.
    Administration fee $6.50 per month (or $78 per annum*), plus 0.25% direct expense recovery fee (per annum)**

    Plus 0.06% indirect expense recovery fee (per annum)
    Calculated monthly and deducted directly from your account.

    Not deducted from your account. Deducted from total Fund assets before unit prices are determined.
    Buy-sell spread Nil Not applicable.
    Switching fee (the fee for changing investment options) Nil Not applicable.
    Exit fee $50 for each withdrawal or rollover Deducted directly from your account when the transaction is processed (not applicable if you transfer to another TWUSUPER category or division).
    Advice fee relating to all members investing in a particular MySuper product or investment option Nil Not applicable.
    Other fees and costs Activity fees relating to contribution splitting, Family Law and personal advice (if these services are requested) and insurance fees (in the form of premiums) may also be charged to your account.
    Indirect cost ratio Cash Plus: 0.07%
    Balanced (MySuper): 0.84%
    Performance related fees: 0.16% 
    Equity Plus: 0.75%
    Performance related fees: 0.11%
    Not deducted from your account. Deducted from total Fund assets before unit prices are determined.

    * This fee is based on a monthly fee of $6.50.

    ** This fee is capped at $62.50 per month ($750 per annum).

    See Investment detail for further information on the above fees (including other fees and costs). The investment fees and indirect cost ratios (including any performance related fees) are estimated based on information for the financial year ended 30 June 2018. Actual amounts may vary.

  • Example of annual fees and costs

    This table gives an example of how the fees and costs for the Balanced (MySuper) option for this super product can affect your super investment over a one-year period. You should use this table to compare this super product with other super products.

    Example – Balanced (MySuper) Balance of $50,000
    Investment fees 0.15% (estimated) For every $50,000 you have in the Balanced (MySuper) option you will be charged $75 each year.
    Administration fees
    Administration fee: $78*

    Direct expense recovery fee: 0.25%**

    Indirect expense recovery fee: 0.06%
    And, you will be charged $78 in administration fees regardless of your balance

    plus $125 in administration fees based on your account balance

    plus $30 will be deducted from total Fund assets before unit prices are determined.
    Indirect costs for the Balanced (MySuper) option
    1%*** (comprising 0.84% estimated investment cost plus 0.16% estimated performance related fee) And, indirect costs of $500 each year will be deducted from your investment.
    Cost of product
      If your balance was $50,000, then for that year you will be charged fees of $808 for the Balanced (MySuper) option.

    Note: Additional fees may apply. And, if you leave the Fund, withdraw or rollover an amount out of the Fund, you may be charged an exit fee of $50 and a buy-sell spread, which also applies whenever you make a contribution, exit, rollover or investment switch. The buy-sell spread for exiting is 0% (this will equal $0 for every $50,000 you withdraw).

    * This fee is based on a monthly fee of $6.50.

    ** This fee is capped at $62.50 per month ($750 per annum).

    *** This figure is gross of tax, but net of reduced input tax credits.

  • Other fees and costs

    Exit fee

    You will be charged an exit fee of $50 for each withdrawal or rollover from your account (unless you are transferring between TWUSUPER categories or divisions).

    Insurance fees

    If you have insurance cover with TWUSUPER, premiums are payable monthly in arrears from your account. At the end of each month, you must have enough money in your account to cover the premiums or your insurance will lapse on the last day of the month in which there is an insufficient account balance to deduct the previous month’s premiums in full.

    Family Law valuation fee

    A fee of $50 applies for every request made by an eligible person for information about your account under family law legislation. The fee is charged to the person requesting the valuation when the request is made and is payable by cheque.

    Family Law account splitting fee

    If your account must be split to effect a Family Law splitting order or arrangement, a fee of $50 applies. The fee will be divided evenly and deducted from your account and your former spouse’s entitlement when the account split is processed.

    Contribution splitting fee

    If you split super contributions with your spouse, and your spouse’s account is held with TWUSUPER, no fee applies. However, if your spouse’s account is not held with us, a fee of $55 applies. This fee is deducted from your account when the split is processed.

    Personal advice fee

    This fee is agreed between you and our preferred financial advice provider for personal advice. Generally, if the financial advice is about super, you can have this fee deducted from your account. We don't pay commissions to financial advisers.

  • Fee changes

    All fees may be revised or adjusted from time to time without your consent, and we may also introduce new fees. However, we will give you at least 30 days’ notice of any material increase in fees, unless the increase arises only from an increase in costs.

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