Secure online access



Member Online
Member Online is your secure online TWUSUPER account where you can:
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- Update your details
- Check your balance
- Find your BPAY® details
- Check your insurance and apply to update your insurance
- Check and update your investment options
® Registered to BPAY Pty Ltd ABN 69 079 137 518.
First login
On the first time you login to Member Online with a new account, you will receive a temporary code which you will be prompted to enter when you log in - you can choose to receive this via email or SMS. You will be guided through the set-up process (this takes about two minutes).
When prompted you will need to enter the temporary code in order to access your account online.
Help with Member Online
If you need help logging in, please call us on 1800 222 071 between 8am and 8pm (AEST/AEDT) weekdays.